Mood & Energy Program
Perimenopause Mood & Energy
Brain Chemistry & Moods
Optimizing Your Brain Chemistry
Brain Chemistry Profile
Neurotransmitters & Your Health
NeuroSelect Profile
Interactive Stress Relief Tools

Functional Health Tests
Nutritional Wellness Programs
Health Conditions Programs
Seasonal Wellness Programs
Supplement Programs
Herbal Wellness Programs
What is a Certified Nutritionist?

Personal Coaching
Motivation Potential Appraisal
The Way of Change eCourse
The Coaching Corner

Vision Quest for Women
Seasonal Rites of Passage
Medicine Wheel Charts
The Healer's Initiations
Medicine Walk
Journey Stories

Herbal Products Catalog
Childbearing Year Catalog
Menopause Years Catalog
Herbal Remedies
Customized Herbal Formulas

Kaizen Project
Wellness Fund
We Make it Easy to Work with Us

The Childbearing Year
The Perimenopause Passage

About Mary Ann Copson
Our Mission & Vision
Policies & Procedures
Photo Album
Media Room
Contact Information

Article Index
Resources & Links
Mood & Energy Tips eZine
Evenstar Newsletter
Houses of Healing Blog
Free Service Appointment

Site Map

My Guarantees To You

Quality, Individualized Service. Guaranteed. I really do care about you and your unique needs and guarantee to give you service that you can count on. I am confident that you will be satisfied.

Courteous Service. Guaranteed. You will always be treated with respect and thanked and honored for your patronage. Your individual needs and circumstances will be honored and respected. If you feel that you have been treated unfairly or disrespectfully by me or anyone on my staff please talk to me about it. The situation will be corrected and we will apologize for any inconvenience. I will follow up with you to make sure all your needs are met.

Prompt Service. Guaranteed. Whenever you call the practice during business hours you will receive a personal response to your message as soon as possible. If it is urgent, I will do my best to get back to you in only a few hours - if not sooner.

Convenient Service. Guaranteed. If you can not contact me during normal business hours let me know and I will do my best to arrange an alternative time to speak with you. I will make an appointment with you as soon as possible so that you never have to be concerned about connecting with me.

Personalized Service. Guaranteed. Every person’s needs are different. Many questions come up about different choices and I want you to feel confident in making these choices. If you need additional information or personal time to talk with me about the situation, I will make the extra effort to assist you. If I can not help, I have an extensive network of professionals who offer many types of services and products and I can refer you to another source that can help.

Results are up to you. The results you get will depend on where you are now and how committed you are to having a better life. I can't guarantee results. Ultimately, results are up to you. My guarantee is that I will show up and share my knowledge and experience with you, will be available to you between sessions and will support you living a happier, healthier, more personally successful and more meaningful life. Only you can take the steps you need to take.

If you have a suggestion on how I can improve my service, I'd like to hear about it.
maryann@evenstaronline.com

Terms of Sale for Products

Your satisfaction is guaranteed.

Due to the nature of our specially formulated Herbal products, we cannot accept returns for refund or credit. No medicinal claims are made. Additional disclaimers.

If you are dissatisfied with the any other product or publication, return it within 30 days and we will issue a company credit.

Claims of damaged goods must be reported immediately upon receipt.

Orders for electronic products (e-courses, ebooks) are filled immediately.

Orders for online assessments (BCOP, MAPP) are filled by sending, via email, the appropriate log in codes, usually within 2 business days of our receipt of the paid order.

Orders for functional health tests are filled by sending the test kit, via USPS priority mail or other pre-arrainged shipping method, usually within 3 business days of our receipt of the paid order. Functional Health Test Legal Notice and Refund Policy.

Orders from third parties (HeartMath, Amazon) are filled according their respective Terms of Service.

If an item is backordered, the rest of your order will be sent at once and the backorder item will follow as soon as possible.